Empathy is the key to great leadership. Nobody likes dictators or autocrats at the workplace or elsewhere. Can you imagine working for one who only expects you to say “yes”? Can you imagine working for one who won’t listen to you? Here is a personal account of a good empathetic manager I have worked with in several jobs. It is in Chinese (traditional scipt).
Tag: career Page 1 of 4
Have YOU thought about retirement yet? No, I am NOT a financial adviser or anything related. I am NOT selling you anything. This is a philosophical and a pragmatic question.
As a marketing, branding and public relations practitioner since 1990s, I also wear another even earlier hat, that of customer service and process quality (since 1980s). What can the recent United Airlines incident benefit from an enlightened service approach?
I was sitting in the cafe I regularly frequent, and observed yet another fascinating exchange between a boss of a recruitment firm, and a candidate.
Today, speak to anyone with a camera, and the next word linked to photography would be “photoshop” (almost as a synonym with image editing). However, speak to old school photographers who shot on film, and you get a different response.