Now and then, as an official spokesperson, you may need to answer a tough question a journalist asks. You may even take offense at the […] Read More
Tag: crisis communication
When folks think of theoretical physics, some may imagine a bunch of nerds/geeks in the light of Big Bang Theory (the TV series that ran […] Read More
Crisis management and communication used to affect only certain industries such as petrochemicals and pharmaceuticals. But increasingly, with cybersecurity breaches and disease outbreaks, every organization […] Read More
In the Guardian, it was reported that the Hong Kong government failed to secure a PR agency in its tender, with 4 PR agencies immediately […] Read More
After spending the entire year so far laboring together, Capt Michael Caston and I are proud to announce two training programs specifically for the aviation […] Read More
When it comes to a crisis that demands an apology, the hackneyed responses that I have read, heard or seen in many such occasions, are […] Read More