Empathy is the key to great leadership. Nobody likes dictators or autocrats at the workplace or elsewhere. Can you imagine working for one who only expects you to say “yes”? Can you imagine working for one who won’t listen to you? Here is a personal account of a good empathetic manager I have worked with in several jobs. It is in Chinese (traditional scipt).
COVID-19 has begun to look more like COVID-20, as it dominates and fuels much of the conversations on the mainstream media and social media as well. To you and I, leaders and business owners alike, this situation is unpleasant and leaves many unknowns. But some things are certain.
Apathy is a social ill that is increasingly pervasive. And yet, people are craving to find the meaning of life. What then, is the answer?
There is an increase in incidents of people who may prey on the compassion of people to get things or monies they don’t deserve. And yet, there are also people who truly deserve help in many ways. We need discernment.
What happens when your frontline employees are completely ignorant of your products, and are only capable of sprouting nonsense? What do you do as a business owner?