When was the last time you heard a sincere thank you, or as we Asians sometimes do, bow in respect to business associates and elders? . Copyright 1987-2013 Seamus Phan. All rights reserved. KCKY4SWAWCX4. The content on this site is copyright protected. Use, capture, or republication of original content on this site is strictly prohibited,(…)
How often have you been stumped by the frivolous and sometimes infuriating behavior of some cabbies this side of town? What lessons can we learn from them so that we can remain competitive as business owners or working professionals, and not lapse into oblivion? . Copyright 1987-2013 Seamus Phan. All rights reserved. KCKY4SWAWCX4. The content(…)
How often have we heard horror stories of lousy service providers? Plenty. But who were those customers who complained? Nobody can be at fault 100% of the time, with 100% of the blame, service provider, or customer alike. How then, can you get great business partners or service providers? Look into the mirror. . Copyright(…)
Your brand’s reputation is not about the bells and whistles of your products and associated technologies, or the glitzy marketing campaigns. It is much simpler. . Copyright 1987-2013 Seamus Phan. All rights reserved. KCKY4SWAWCX4. The content on this site is copyright protected. Use, capture, or republication of original content on this site is strictly prohibited,(…)
The best customer service is often found when you are not a big customer, when the obvious financial returns to the salesperson seems to be small and uncertain. Have you ever felt as if you are getting sucked into blackhole when talking to some salespeople? . Copyright 1987-2013 Seamus Phan. All rights reserved. KCKY4SWAWCX4. The(…)
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