Recently, a renowned scientist commended on LinkedIn on issues of employee retention, and that she used the word “Zoom” exclusively for videoconferencing in her post.
Crisis management and communication used to affect only certain industries such as petrochemicals and pharmaceuticals. But increasingly, with cybersecurity breaches and disease outbreaks, every organization needs to understand, communicate and manage crises well, just as pilots use CRM (crew resource management) to prevent and mitigate crises.
Empathy is the key to great leadership. Nobody likes dictators or autocrats at the workplace or elsewhere. Can you imagine working for one who only expects you to say “yes”? Can you imagine working for one who won’t listen to you? Here is a personal account of a good empathetic manager I have worked with in several jobs. It is in Chinese (traditional scipt).
This is a short personal account about a contractor who helped us for many years, renovating our offices. We knew him since the early days when we moved to an office downtown. The story is in Chinese (Traditional script).
The debate on the COVID19 saga whether it is a “black swan” or a “white swan” continues. To me, this COVID19 event is a preventable tragedy just as fellow academic Nassim Taleb who coined the “black swan” term said it is – a “white swan“; not only in terms of lives, but in terms of economies and livelihood too. It is a worrying trend and time.