“I am not happy with the font. I don’t like how this chart is illustrated. I need more creativity from you in the photograph you shot for this campaign. I need more vibrance in the colors in this image…”
Tag: business process
In 2010, Apple heralded the end of optical drives from its laptops. Today, I sent off 4 such drives into my trash bin. What does obsolescence remind us about business management?
Technology can seem to improve workflow and business processes, to reduce administrative overheads and errors. But do they improve customer service?