Speaker, Author, Strategist, Technologist, Artist

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Tag: expertise

CCCP Gurevich Russian wrist watch

Snippets: Exemplary customer service from a tiny watch repair shop

What is customer service to you? Just friendliness and courtesy? It is much more than that. A neighborhood small watch repair shop showed great customer service splendidly.

Wall clock and time

What my unemployment as a young man taught me to succeed

I failed my junior college and went through national service in the army, and came out to the market after service, to face the worst recession in the 1980s. Unemployment was my daily reflection.

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