Seamus Phan

Speaker, Author, Strategist, Technologist, Artist

Tag: Japan

Excellent quality and service are not accidents

Have you traveled on the metro and bullet trains in Japan before? Then you must have wondered why their trains are punctual, well-maintained, and consistent.

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Japanese mochi gift

The Mochi shop and the 3 benefactors

In the Chinese culture, “gui ren” (貴人) are benefactors who have helped us at some point of our lives when we faced some challenges, or to lift us to greater heights. Here is a true story of a small Taiwanese confectionery shop when it faced closure.

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