Empathy is the key to great leadership. Nobody likes dictators or autocrats at the workplace or elsewhere. Can you imagine working for one who only expects you to say “yes”? Can you imagine working for one who won’t listen to you? Here is a personal account of a good empathetic manager I have worked with in several jobs. It is in Chinese (traditional scipt).
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A crisis like COVID-19 is like no other. Unlike the Global financial crisis in 2008 or the SARS crisis earlier, this COVID-19 has literally killed entire industries that were previously thought to be invincible, like aviation. From expecting a shortfall of over 200,000 pilots needed for the next few years and an abundant order of jets from leading jet makers like Boeing and Airbus, suddenly planes and crew are all grounded, worldwide!
Have YOU thought about retirement yet? No, I am NOT a financial adviser or anything related. I am NOT selling you anything. This is a philosophical and a pragmatic question.
I was sitting in the cafe I regularly frequent, and observed yet another fascinating exchange between a boss of a recruitment firm, and a candidate.
I failed my junior college and went through national service in the army, and came out to the market after service, to face the worst recession in the 1980s. Unemployment was my daily reflection.