Seamus Phan

Speaker, Author, Strategist, Technologist, Artist

Tag: learning Page 1 of 2

My grandparents - Grandpa 丁幼泉, army general, book author, professor, and grandma 王長慧, prominent parliamentarian, Taiwan

Leadership Tribute to my grandpa, army general and thinker

My grandpa passed away recently, peacefully and quietly he left. Yet, beneath all that quiet, was a giant who made a lasting impression in my life. Let me ask you first, who is a true leader to you, and what standards do you hold yourself to as a leader?

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20160129_b737_uudd7 - Seamus Phan in a Boeing B737NG procedure trainer

What can an airline learn from an enlightened service approach?

As a marketing, branding and public relations practitioner since 1990s, I also wear another even earlier hat, that of customer service and process quality (since 1980s). What can the recent United Airlines incident benefit from an enlightened service approach?

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Soaring above in a hot air balloon

The rise of the Chinese language – are you ready?

I watch news and variety programs from Taiwan and China, and often, there will be Caucasians who would speak perfect Mandarin, and have attended graduate programs in both these locales. This is no longer unique, but becoming commonplace.

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keyboard

Suitability of candidates and contractors from their tech skills

I have been a server administrator, a webmaster, a LAN/WAN administrator, and Mac (OS 7/8/9/X) support specialist, for as long as I can remember. OK, perhaps since 1986. I have had my fair share of hilarious technical support requests and queries, and tried my best to serve these end-user needs without incident.

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Wall clock and time

What my unemployment as a young man taught me to succeed

I failed my junior college and went through national service in the army, and came out to the market after service, to face the worst recession in the 1980s. Unemployment was my daily reflection.

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pottery town

4 Tips for young marketing, advertising and PR upstarts

So you’ve got your new diploma/degree, and is raving for a high-paying, high-flying job in marketing, advertising, or public relations. What’s next?

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