Speaker, Author, Strategist, Technologist, Artist

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Snippets: Leadership – customer service and warmth

The smallest things may mean the most to people, if you know how. It may be snippets of applied technology, or it may just be an honest and sincere smile.

Crisis Communication in Brief – 2020

Crisis management and communication used to affect only certain industries such as petrochemicals and pharmaceuticals. But increasingly, with cybersecurity breaches and disease outbreaks, every organization needs to understand, communicate and manage crises well, just as pilots use CRM (crew resource management) to prevent and mitigate crises.

20170530 sword of the bushi, ninja, samurai

4 Critical Tips for Marketers in 2020 facing a deep decline of the “influencer” industry

Before the COVID-19 saga started, even in the early part of 2020, the so-called “influencer” arena is abuzz with luxury, travel, enjoyment, and lifestyle. Then the global lockdown and shutdown began, and the whole notion of “influencers” changed.

flying on a jet plane, passenger, flight, global citizen

Quick Look: Onomichi and the art of small

When we think of Japan, we tend to think of extremely crowded Tokyo, or the antiquity of Kyoto. Some of us may think of Nagasaki and Hiroshima, from the sadder days of conflict.

HD filmmaking and hybrid photography gear

Are you feeling let down by your media monitoring service?

These days, top and middle management crave, yes, crave for data and reports. For publicists, the measure of their success seems to be drilled down to reports – the prettier, the thicker, the better.

writing is an art and science

Taking “journalese” out of our writing

Once upon a time, in a planet right where we are standing and breathing, we believed that all journalists wrote exceedingly well. And it might have been true, once upon a time.

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