Speaker, Author, Strategist, Technologist, Artist

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Tag: skills

CCCP Gurevich Russian wrist watch

Snippets: Exemplary customer service from a tiny watch repair shop

What is customer service to you? Just friendliness and courtesy? It is much more than that. A neighborhood small watch repair shop showed great customer service splendidly.

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Suitability of candidates and contractors from their tech skills

I have been a server administrator, a webmaster, a LAN/WAN administrator, and Mac (OS 7/8/9/X) support specialist, for as long as I can remember. OK, perhaps since 1986. I have had my fair share of hilarious technical support requests and queries, and tried my best to serve these end-user needs without incident.

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