Seamus Phan

Speaker, Author, Strategist, Technologist, Artist

Tag: workflow

Obsolete stack of old CD and DVD drives

Death of Optical Drives and Business Efficiency

In 2010, Apple heralded the end of optical drives from its laptops. Today, I sent off 4 such drives into my trash bin. What does obsolescence remind us about business management?

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Seamus Phan has 32 years of professional experience. He is a professional speaker, marketing and branding consultant, book author, technologist, scientist, artist, and aviation enthusiast. Some articles are reproduced at McGallen & Bolden, where he is CTO and Head of Content. Connect on LinkedIn. ©1984-2018. All rights reserved.

coffee cup

Tech improves service? 少々お待ちください.

Technology can seem to improve workflow and business processes, to reduce administrative overheads and errors. But do they improve customer service?

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Seamus Phan has 32 years of professional experience. He is a professional speaker, marketing and branding consultant, book author, technologist, scientist, artist, and aviation enthusiast. Some articles are reproduced at McGallen & Bolden, where he is CTO and Head of Content. Connect on LinkedIn. ©1984-2018. All rights reserved.

Copyright©1984-2018 Seamus Phan. All rights reserved.