Seamus Phan – writes on everything related to running better businesses, including leadership, creativity, innovation, entrepreneurship, agile/lean, process management, quality, philosophy, etc.
You may have heard of the “sushi terrorism” incidents in Japan, where a putrid youth licked soy sauce bottles and put them back on the conveyer belts at a sushi restaurant, which then triggered similar pranks in Japan. The sushi chain was badly affected by the incident through no fault of theirs. Fortunately, the culprits…
One of the “cult” movements was one where Japanese Marie Kondo pitched about tidying up everything, and having a structured system to it. On paper, that sounded like a good thing.
Layoffs are often the worst tasks for business leaders. When a business does badly or needs to trim its operations, there is sometimes no better way out to cut costs then to trim the number of employees. There are also situations where businesses are simply not well run, and they over-recruited beyond the number of…
These days, the spectrum of crises are varied and diverse, and yet, every one of them can become media crises and even go “viral” because of smartphones and social media, amplifying these crises even more. We need to keep our eyes open to all possibilities of crises and how best to reduce and mitigate them,…
Public relations or communications are sometimes still managed by marketing departments, which is now quite dated. Traditionally, marketing encompassed advertising, marketing research, events, sales (maybe), and sometimes public relations.
One of the hallmarks of leadership is the idiom, “monkey see, monkey do”. If a leader chooses to behave like a monkey and leaves much to be desired, it is unlikely his team will want to behave like saints.
